Are you looking for a job in Ireland? Our client, a global IT company, offers you the great opportunity to join their team as a French Call Management Agent
RESPONSIBILITIES · Answer telephone calls · Validate Customer service entitlements. · Customer details and requirements for data entry · Categorise and deal with appropriately: · Escalate any customer issues as appropriate in order to meet their requirements.
The successful candidate will demonstrate their ability to contribute to the achievement of Welcome & Support Centre performance targets through all activities. EDUCATION, EXPERIENCE AND SKILLS · Fluency in French · PC Literacy · Command of English Language · Previous Experience in Customer Service Environment · Attainment of 2nd level certification or equivalent · Customer Focused · Communication Skills –Persuasive · Problem Solving Ability · Team Player
Expérience souhaitée : Débutant (moins de 2 ans d'expérience)
Pour postuler, envoyez un e-mail à [email protected] en indiquant la référence FR87
CDD/INTERIM - temps plein - 19000 €
